Systems thinking is a well organised approach of understanding the dynamic relationship between components of a system, so that we can make better choices and avoid unintentional consequences. It’s a conceptual framework for problem-solving which understands and considers the problems. In other words, it can be defined as a view which looks at the ‘system as a whole’ first with its fit and relationship to external environment being a primary concern as compared to the constituent elements that make up the system. It can be used to understand how systems work and how individuals can deal with them, while looking for patterns of interaction and underlying structures which shapes the systems behaviour. As system is a combination of several parts people who understand systems thinking keep one eye on the big picture and one on the detail, as they recognise that problem in one part of the system can impact other parts and forces patterns of behaviour in the system that lead to crisis.
Systems view is a way of positioning and looking into an organisational or systems issue where system boundaries are to be set to determine what parts are contained inside the system and what parts are considered external environment. The environment will certainly influence the problem solving capabilities of the system, but it’s not the part of the whole system. Outcomes will depend heavily on how a system is defined because system thinking investigates relationships between various parts of the system and its external environment.
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